Last Updated: July 22, 2025
Welcome to Dagrey! These Terms and Conditions outline the rules and regulations for using our website and services, available at https://dagrey.com. By accessing this site or placing an order, you agree to abide by these terms. If you do not agree, please do not use our website.
Dagrey provides custom print-on-demand services for apparel and sportswear. Users can submit custom designs and place bulk orders through our website or contact form.
By using our services, you agree that:
You are at least 18 years old or using the site under parental supervision.
The information you provide (name, email, design, etc.) is accurate and not misleading.
Your uploaded logos, graphics, or designs do not infringe on any third-party intellectual property rights.
ย
All custom products are made specifically according to your provided details (design, size, quantity).
Please review your order carefully before submitting.
We are not responsible for spelling/design mistakes made by the customer.
Dagrey reserves the right to refuse any offensive or copyrighted design submissions.
ย
All prices are quoted based on the product type, customization complexity, and order quantity.
Final prices will be confirmed after direct communication with our representative.
Orders are confirmed only after upfront payment or agreed deposit.
We accept payments via verified payment gateways or direct bank transfer (details shared upon confirmation).
ย
Delivery times vary based on product type, order size, and your location. Estimated delivery timelines are provided during order confirmation.
Dagrey is not liable for delays caused by courier companies or unforeseen external circumstances (weather, customs, etc.).
Once shipped, customers will be provided tracking details (if applicable).
ย
Due to the customized nature of our products:
Returns or refunds are not accepted unless the item received is defective, damaged, or incorrect.
If there is an issue with your order, please contact us within 48 hours of delivery with proof (photos or videos).
Valid complaints will be resolved via product replacement or refund at our discretion.
ย
By submitting logos, photos, or feedback, you grant Dagrey the right to use them for marketing or portfolio display (e.g., website, social media) unless otherwise requested in writing.
ย
You may not use our website or services:
For illegal purposes
To solicit others to perform unlawful acts
To violate intellectual property laws
To interfere with security features or hack our system
ย
Dagrey shall not be liable for any indirect, incidental, or consequential damages that result from:
Use or inability to use the services
Unauthorized access to your information
Errors in the printing or design caused by incorrect customer input
ย
Dagrey reserves the right to update these terms at any time. Continued use of the website after changes means you accept the updated terms.
ย
If you have any questions about these Terms and Conditions, please contact us:
๐ง Email: support@dagrey.com
Dagrey empowers brands, teams, and creators with high-quality custom apparel. From design to doorstep, we offer fully customizable clothing in premium fabrics โ with low minimums, all sizes, and bulk print-on-demand service you can trust.